Legal terms for accounts and wallets
Our Legal notice explains the conditions attached to account access, identity details, payment records and requests made through our support path. We may ask for clear account information and phone verification before access is completed, so the person requesting account changes matches the account record. Wallet
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references such as DANA, OVO, GoPay and QRIS are included to clarify how payment-related records may appear in an account query; they do not change the policy itself. Access and eligibility depend on local law, and our terms apply where local law permits. Please check the
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notice before opening an account, changing account details or asking us to examine a payment status. If a clause is unclear, contact us with your account reference and the specific section you want us to explain.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.